db-matik strives to maintain a fair, mutually beneficial partnership with all customers.

Therefore, especially high-quality and flawless services as well as the reliability of our actions and promises are important.

In order to achieve this commitment, our business procedures correspond with the context of „ISO9001; 2015 "requirements“ according to the following guidelines:

db-matik AG commits to handle all purchase orders for product development of machines, machine modules and parts as well as any service according to the quality standards of ISO9001: 2015 as well as the defined quality requirements of our customers.

db-matik products fulfill or even surpass international quality standards. They are developed and producted according to user-friendly criteria and fulfill all requirements as regards use and work safety, also regarding foreseeable misuse.

db-matik has defined goals for quality, reliability and constant product and service enhancements and monitors their success and observance.

Each db-matik employee contributes to achieving these quality goals, wherat these goals are communicated anually. Every employee is obligated to respect these business processes and guidelines.

For db-matik, customer satisfaction is our top priority.

Environmental Certification